GlowEngine Messaging Program
When you book an appointment through a GlowEngine-powered practice, you may opt in to receive SMS text messages from that practice. Messages are sent on behalf of the practice you are booking with. There are two kinds of messages, each with its own consent:
1. Appointment messages about your appointments and care:
2. Promotional messages (optional), sent only if you separately agree to them:
Appointment messages: by providing your phone number and checking the appointment-messages consent box on the booking form, you expressly consent to receive appointment messages from the practice at the phone number you provided. This box is required to book online; you can book by calling the practice instead if you prefer not to receive texts.
Promotional messages: the booking form has a separate, optional checkbox for promotional messages. It is unchecked by default and you can book without checking it. A practice may also record your agreement if you give it to them directly. Promotional messages may be sent using automated technology. You will not receive promotional messages unless you have agreed to them.
Consent to promotional messages is not a condition of purchasing any goods or services. You may also book appointments by calling the practice directly if you prefer not to receive text messages.
Appointment message frequency varies based on your appointment activity. Typically you will receive 2–5 messages per appointment (confirmation, reminder, and any follow-ups). Promotional message frequency varies.
Reply STOP to any message to unsubscribe at any time.
After sending STOP, you will receive a one-time confirmation message that you have been unsubscribed. STOP unsubscribes you from all messages, both appointment and promotional. You will no longer receive SMS messages from this program unless you opt in again. Replying START later resumes appointment messages only; promotional messages require you to agree to them again.
Reply HELP at any time for support information.
Message and data rates may apply. GlowEngine and the practice do not charge for SMS messages, but your mobile carrier's standard messaging rates will apply. Please contact your carrier for details about your messaging plan.
Your phone number and messaging data are used solely for the purposes described in this program. We do not sell, rent, or share your phone number or opt-in information with third parties for marketing purposes.
Read the full Privacy Policy for how we handle your information.
For questions about this SMS program, contact us at support@glowengine.ai.
This program is supported on all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. T-Mobile is not liable for delayed or undelivered messages.