SMS Terms & Conditions

GlowEngine Messaging Program

Program Description

When you book an appointment through a GlowEngine-powered practice, you may opt in to receive SMS text messages related to your appointments and care. These messages are sent on behalf of the practice you are booking with.

Messages you may receive include:

Consent & Opt-In

By providing your phone number and checking the SMS consent box on the appointment booking form, you expressly consent to receive text messages from the practice at the phone number you provided.

Consent is not a condition of purchasing any goods or services. You may book appointments by calling the practice directly if you prefer not to receive text messages.

Message Frequency

Message frequency varies based on your appointment activity. Typically you will receive 2–5 messages per appointment (confirmation, reminder, and any follow-ups). You will not receive marketing or promotional messages through this program.

Opt-Out Instructions

Reply STOP to any message to unsubscribe at any time.

After sending STOP, you will receive a one-time confirmation message that you have been unsubscribed. You will no longer receive SMS messages from this program unless you opt in again.

Reply HELP at any time for support information.

Costs

Message and data rates may apply. GlowEngine and the practice do not charge for SMS messages, but your mobile carrier's standard messaging rates will apply. Please contact your carrier for details about your messaging plan.

Privacy

Your phone number and messaging data are used solely for the purposes described in this program. We do not sell, rent, or share your phone number or opt-in information with third parties for marketing purposes.

For questions about this SMS program, contact us at support@glowengine.ai.

Supported Carriers

This program is supported on all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. T-Mobile is not liable for delayed or undelivered messages.

Last updated: February 2026